The card does not open.
Check that you have internet access.
Delete the shortcut and create it again following the instructions.
If this does not connect to the internet, use the screenshot we have suggested to take
in the beginning.
Correct focus of the QR.
With some phones, the camera can focus on other elements from the EcoCard, make
sure you only focus on the QR.
My phone does not read QR.
Almost all smartphones can read QR codes. Maybe it is enough with the camera or you need an app to read QR.
My phone reads the QR but does not open the contact information.
If you do not have a contact app that is suitable for the reader, maybe the contact will not load, which is unusual. For example, perhaps you have deleted the contacts app from iPhone.
In my smartphone, the EcoCard is displayed differently than in other phones.
The template design is optimized for lots of phones, but the options for screen size,
resolution, operating system version and smartphone brands are almost infinite, and
for this reason in some mobile phones the presentation of the EcoCard will be altered.